The Frequently Asked Questions
Yes! In fact you can return for an exchange or refund, for any reason within 30 days. Please see our easy returns policy page for instructions on how to do this.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?Standard delivery is 3-4 working days for Singapore and the Philippines. For other countries, see our delivery page for more info.
Express delivery is also available in Singapore and Philippines.
CAN I ORDER AN ITEM FOR DELIVERY TOMORROW?Express Delivery Available within SG and PH- next working day as long as the order is available and placed by 1pm.
HOW CAN I CONTACT YOU?For any queries send us an email at seamsupply@gmail.com or directly message us at Mailbox page.
CAN I VISIT YOU IN PERSON?Currently we do not have any physical shop or stocklist locations.
I'M HAVING TROUBLE WITH MY DELIVERY. WHAT CAN I DO?Firstly, check the tracking number that was sent to you via email after you purchased your order. Secondly, check if a delivery note was left in your post by the delivery company. Alternatively, if you are experiencing any problems with delivery please Mailbox Us.
WHERE ARE YOUR PRODUCTS MADE?We scour the globe to find superior materials where all of our products are made to excellent standard and quality. All are products are homemade from a village in Manila, Philippines.
HOW DO I KNOW WHICH SIZE TO BUY?Please refer to our size guide for advice on how to correctly measure your size. Alternatively, please drop us a Mailbox and we'd be happy to help.
WHERE ELSE CAN I FIND SEAM?Throughout the year you can find us at a number of events and soon in various stocklists.
DO YOU OFFER BESPOKE OR CUSTOM HOODIES, JOGGERS AND SHIRTS?Yes, we do provide this service. Please Mailbox us for inquiries, bulk orders and collaboration.
WHEN I ORDER A PRODUCT ONLINE, WHERE IS THE ITEM SHIPPED FROM?All orders are shipped from our warehouse in Singapore and in the Philippines.